1 Agreement to Terms
By downloading, installing, or using the Pocket Shop Manager application ("the App"), you agree to be bound by these Terms and Conditions.
This App is provided by Patrido Multimedia, a technology and multimedia firm incorporated in the Federal Republic of Nigeria.
2 Description of Service
Pocket Shop Manager provides users with digital tools for:
- Business inventory management and stock tracking
- Sales recording and transaction history
- Debt and customer balance tracking
- Internal tax estimation and compliance aids (VAT, CIT, Development Levy)
- Staff account management and PIN-based access control
- PDF report generation for business summaries and bank loan applications
- Smart invoicing with WhatsApp delivery and thermal printing
- AI Business Advisor — automated shop performance insights and recommendations
- Multi-device data synchronisation via encrypted WebRTC
- A single, dedicated business profile per registered account
- NRS CSV export and NRS portal compatibility
The service is intended for small business owners, individual traders, and small-to-medium enterprises (SMEs) operating across Nigeria.
3 "Pro" Upgrade & Payments
A. Lifetime License
The "Pro" version currently offers a lifetime license for a one-time fee. This fee grants you access to all existing premium features without recurring monthly subscriptions.
B. Early Bird Promotional Pricing
The current ₦10,000 lifetime access price is an early bird promotional rate available exclusively to the first 10,000 subscribers. After this limit is reached, new users will be offered Pocket Shop Manager under a subscription pricing model. Early bird lifetime license holders will never be charged again for features available at the time of their purchase. Patrido Multimedia reserves the right to set subscription rates and terms for future users at its discretion.
4 User Responsibility & Data Loss
Your data survives as long as it remains on your device or is synced to your personal Google Drive. You are responsible for maintaining regular backups.
By using the App, you acknowledge and accept that:
- Local data is stored on your device and can be lost if your device is damaged or reset
- It is your responsibility to perform regular cloud backups via Google Drive
- Patrido Multimedia cannot recover lost local data on your behalf
Single Business Profile
Each account supports one business profile. If you operate multiple locations, each location requires its own separately registered account.
5 Invoicing and Customer Communication
Compliance
Users are responsible for ensuring that the invoices generated by the app meet the specific tax and regulatory requirements of their industry and business type. Pocket Shop Manager provides a general-purpose invoicing tool; it does not guarantee compliance with every sector-specific regulation.
WhatsApp Usage
Patrido Multimedia is not affiliated with, endorsed by, or partnered with WhatsApp Inc. or Meta Platforms. The app's WhatsApp invoice delivery feature works by opening a standard WhatsApp share intent on your device.
Customer Consent
You are responsible for obtaining appropriate consent from customers before collecting their phone numbers for invoice delivery. Always ensure customers are aware of and comfortable with how their contact information will be used.
6 Hardware Compatibility
Third-Party Printers
Pocket Shop Manager supports standard Bluetooth ESC/POS thermal printers and Wi-Fi network printers for receipt and invoice printing. While we have designed the app to be broadly compatible with common printer models, Patrido Multimedia does not guarantee compatibility with every printer brand or model available on the market.
Limitation of Hardware Liability
Patrido Multimedia is not responsible for the performance, maintenance, malfunction, or failure of any physical printing hardware. Costs associated with purchasing, maintaining, or repairing printers are solely the user's responsibility. We do not provide technical support for third-party printer hardware.
7 Data Integrity & Synchronisation Duty
Offline Sync Reminders
Pocket Shop Manager operates primarily offline. To protect your business records, the app will periodically display Offline Sync Reminders prompting you to connect to the internet and perform a Google Drive backup. These reminders are a critical safety feature.
User Responsibility for Data Accuracy
You are solely responsible for the accuracy of all data entered into the App, including product names, prices, transaction amounts, staff records, and tax-related figures. Pocket Shop Manager processes and displays data exactly as it is entered. Garbage in, garbage out — inaccurate entries will produce inaccurate reports and tax estimates.
Backup Frequency Recommendation
We strongly recommend performing a Google Drive sync at minimum once per week, or immediately after any high-volume trading period such as end-of-month, market days, or festive seasons. The more frequently you sync, the less data you risk losing in the event of device failure or theft.
8 Master Code Responsibility
Sole Ownership of the Master Code
The 6-digit Master Code is the highest level of security credential within Pocket Shop Manager. It grants full access to all business data, settings, financial reports, staff management, and tax records. The business owner is solely and entirely responsible for the confidentiality of their Master Code.
Security Question Verification
To enable account recovery in the event that your Master Code is lost or forgotten, the app requires you to set up three user-selected security questions in Settings → Security during onboarding. You are responsible for:
- Choosing security questions and answers that only you would know
- Keeping your answers memorable but not guessable by staff, family, or third parties
- Updating your security questions if you believe they have been compromised
Recovery Process
To initiate a Master Code recovery, email support@pocketshopmanager.com.ng with your business name and a description of the issue. You will be asked to correctly answer your registered security questions before we guide you through the reset process within a reasonable timeframe.
9 Professional Advice & Tax Disclaimer
The App includes features designed to assist with local tax compliance including VAT, Company Income Tax (CIT), and the Education Development Levy. However, the following limitations apply:
Not an Accountant
The App is a management aid and estimation tool, not a certified accounting professional or licensed tax adviser. Calculations provided by the App are for guidance purposes only.
External Filings
You are solely responsible for the truthfulness and accuracy of data submitted to the NRS or any state tax agencies. We do not guarantee that calculations produced by the App will be accepted as final or complete by tax authorities.
10 Limitation of Liability
To the maximum extent permitted by applicable law, Patrido Multimedia shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:
- The use of or inability to use the App
- Any financial losses arising from business decisions based on App data
- Tax penalties or regulatory actions resulting from App-generated estimates
- Loss of data due to device failure, theft, or user error
- Interruption of service due to technical issues or updates
Our total liability in any matter shall not exceed the amount paid by you for the App license, if any.
11 Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Federal Republic of Nigeria.
Any legal action or proceeding arising out of or relating to these terms or your use of the App shall be brought exclusively in a court of competent jurisdiction in Lagos State, Nigeria.